Kuvera Sivalingam


Plugging the knowledge leak

I remember my first day at my first office job. I had invested the remains of my student loan on a new suit, got myself a ‘respectable’ haircut and for the first time in my life, I had polished my shoes. After a series of unsuccessful attempts at securing employment post graduation, I wanted to ensure that everything went well on my big day and impress everyone I came across in my new role. It was 11am on my first day and everything was going as planned – smiling my way through the office and impressing everyone with my eagerness to learn.  I was assigned a ‘buddy’ – his name was Brian. Brian, I was told, was a real fountain of knowledge and the best man for me to learn from. I couldn’t wait to learn from this man who was so highly revered by his peers.

Unfortunately for me, Brian had selfishly decided to quit his job on the same day and refused to come into work. Unperturbed by Brian’s lack of consideration for my career progression, I just waited until a new buddy was assigned to me. To my surprise, it became quickly apparent that Brian took a large share of the knowledge with him and what was left was a jigsaw puzzle with the key pieces missing.

Over the years, I have realised that knowledge leakage is a problem that has plagued businesses for years. Sudden departures of ‘knowledge rich’ employees can have a drastic impact on productivity and the topline. Also, a recent survey carried out by a company called  Braidio found that only 35 percent of employees share critical knowledge that they learn on the job. The need to ensure seamless flow of knowledge through an organisation has never been greater.

Knowledge gap

At HowNow, we have decided to tackle the knowledge conundrum head-on. With traditional Learning Management Systems (LMS) failing to bring together relevant expertise within an organisation, we saw the need to create a platform that not only captures, curates and organises knowledge within an organisation, but also a platform that makes sharing knowledge fun. Some of our key features include:

  • Platform that allows your organisation to capture, curate, organise and distribute learning content of all types – from internal training content to the best courses, videos, podcasts, articles and coaching from external experts.
  • Virtual classroom functionality which facilitates group knowledge sharing without any geographic restrictions.
  • iOS and Android apps that allows your employees to access the relevant knowledge from wherever they are in the world.
  • Live insights and analytics that allows you to stay up-to-date with knowledge requirements and gaps in your organisation.
Live classes online learning
We offer the facility to host and conduct live Classes. (This image is for marketing purposes)

We have been energised by the great feedback we have been receiving from our clients and we will continue our crusade to help organisations plug the knowledge leak. We are working on a number of new features, which we are really excited about and we look forward to sharing them with you soon!


About the Author:

Kuvera Sivalingam is the CFO and Co-Founder of HowNow.  If you would like to know more about HowNow then book a demo at a time that suits you – Here.